Chronic conditions account for 90% of all US healthcare spending. At the same time, 47% of physicians report feeling burnt out, and there is an estimated shortage of 3.2 million healthcare workers predicted by 2026.

Provider shortages, care delivery barriers, operational inefficiencies, and member satisfaction rates are just a few of the challenges in today's healthcare environment. With so many external forces affecting payers' ecosystems, it is imperative that the right digital solutions, like Lark, are activated and deployed.

Recently at Dreamforce, Salesforce’s largest conference with over 40,000 attendees, Lark’s CEO Julia Hu alongside the CCO and CHO of Salesforce Healthhad the opportunity to share how Salesforce and Lark are working together on the future of care management. The panel focused on current challenges and the impact of innovation in the health and technology industries.